Be part of the OLX fraternity and where you find any issue with a Seller then please report this to us.
With our new upgrade, we've made it even easier to not only report a dodgy ad but a suspicious profile as well.
To report a profile, all you have to do is:
Tap or click on the report icon (flag) on their profile.
Web: Visit Seller Profile → Report User
App: Visit Seller profile → Top Right 3 Dots → Report User
1. Choose the reason why you're reporting them.
2. Give a description.
For further assistance, you may call our helpline 0800-10101 or connect to us via Live Chat.
Comments
2 comments
Mubeen Tallat
Dear OLX Support,
I would like to file a formal complaint against one of your employees whose first name is Aiman.
My husband was a customer of OLX, and during that time your employee developed a personal relationship with him. I believe this conduct is highly unprofessional and raises serious concerns about maintaining appropriate boundaries with customers.
I have evidence supporting my concerns and I am willing to provide it if required for your internal investigation.
I respectfully request that OLX investigate this matter thoroughly according to your company policies and code of conduct. Please register my complaint and provide me with a complaint/reference number. I would also appreciate being informed that my complaint has been received and forwarded to the appropriate department.
Thank you for your attention to this matter.
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