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How can we help you?

Dear OLX Users, Our site is undergoing an upgrade and might be a delay in time to publish your ad(s). Inconvenience is deeply regretted.

Account Ban Reason

Account Ban

As per policy, OLX reserves the right to ban any User/s who continuously violate the terms of ad posting on the platform. Please refer to OLX Rules: http://bit.ly/2I0ahIf

Here are some details why user account is banned on OLX and how to resolve the issue if you have been banned?

Why Do We Ban?

All OLX Users must agree to follow OLX Ad posting Rules and terms of Service. The Users who are found to be in violation of the rules, are subject to ban. Some of the reasons a user account would be subject to ban are as follows:

Adding Duplicate Ad listings: 

1) An exact copy of the same Ad already exists on the site/same Ad is attempted for posting within 30 days.
2) The description or title in the Ad coincides with another live Ad.
3) The same Ad is attempted to be posted in different cities.                   

Spamming:

Posting similar / duplicate Ads indiscriminately in Bulk is not allowed.

Posting Prohibited Items: 

At OLX we don’t allow Users to post Ads for Items / Services which are illegal or unethical in Pakistan. This is in line with Government Regulations and our policy of providing a safe and secure platform for Buyers & Sellers.

For full details on Forbidden items policy of OLX please visit http://bit.ly/2FQiSKW

How to Resolve Account Ban issue?

We will be happy to restore your account a soon as you have taken the corrective action and removed duplicate ads from your account, removed forbidden items from your ads and stopped posting spam ads.

We are always here to help you. In case you need more information please write to us on help@olx.com.pk, or speak to us on our toll-free number 0800-10101 (9:30 till 6:30) 7 Days a Week.