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App View
We heard you and we did it for you! To increase trust, usability and increase chances of more Win-Win transactions for both Buyers & Sellers, OLX brings to you the ‘NEW OLX Chat”
You get access to your Chat simply follow below instructions:
App: Menu → From left 2nd tab
Web: Menu → First tab after Search bar → Top Right
What is it all about?
- Users can see Last Seen in Chat
- The option to see if chat has been read (double tick)
- Users can now send a Voice message too
- The option to Block user & Delete Chat
- Share Image & location
- Report User
- Report an Ad
- Contact via Call / SMS
For further assistance, you may call our helpline 0800-10101 or connect to us via Live Chat.
Comments
4 comments
Plz show my chat
Hi
Dear OLX Support,
I would like to file a formal complaint against one of your employees whose first name is Aiman.
My husband was a customer of OLX, and during that time your employee developed a personal relationship with him. I believe this conduct is highly unprofessional and raises serious concerns about maintaining appropriate boundaries with customers.
I have evidence supporting my concerns and I am willing to provide it if required for your internal investigation.
I respectfully request that OLX investigate this matter thoroughly according to your company policies and code of conduct. Please register my complaint and provide me with a complaint/reference number. I would also appreciate being informed that my complaint has been received and forwarded to the appropriate department.
Thank you for your attention to this matter.
Salam
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