How can we help you?

Submit an Ad

How can we help you?

Dear OLX Users, Our site is undergoing an upgrade and might be a delay in time to publish your ad(s). Inconvenience is deeply regretted.

Managing via My Account

This gives access to the following:-

  1. Ads
  2. Messages/Chats
  3. Settings

Ads tab under "My Account" are used to manage listings - both the Active (Adverts visible on site) and Inactive (Ads that have expired or have been made inactive).

Web Browser:                                                                                                                                                                                                                                     

App:

App users can access "My Account" by tapping on the email Id reflecting on the top.

                        

               

Active Ads tab: Ads listed under it contain the following data:

  • Posted date (view your ads from latest-to-oldest or oldest-to-latest)
  • Number of Messages received for your Ad
  • The 'Views' on your ad - Only shows how many people have seen your ad.
  • Preview, edit & remove ad options

Inactive Ads tab: All ads that have been 'deactivated'.

  • You can make an ad inactive if you have already sold the item or wish to stop receiving notifications (calls, messages, etc.,) for the listed product.
  • Such Ads can be re-activated using the 'activate ad' button.
  • If needed, these listings can be permanently deleted using 'Delete/Deactivate Ad' option.

Chats - Helps App users track of all the messages received from interested buyers or they've communicated to any seller in response to an Ad on OLX.

Settings - This option allows to change the below:

Contact details

Change password

Change email

Change Phone

Email Notifications

Delete Account

Hide My phone number